Rooms are ready from 15:00 on the day of arrival and will remain reserved until 18:00. Please let us know if you will be arriving after 18:00.
We kindly ask you to clear your room by 10:00 on the day of departure.
Bookings for our Family Suites must be for at least 3 people, otherwise we will have to charge a fee of 50% per person per day.
Bookings are only confirmed once we have received the deposit. Please transfer the deposit to the bank "Sparkasse Schwaz / Tux" with the following bank details:
BIC: SPSCAT22 IBAN: AT 75 2051 0005 0050 2075
Prices indicated include all taxes except the local tourism tax ( € 1.50 per person per day until 31.10.2018, € 1.80 per person per day from 1.11.2018 ).
Double rooms occupied by one person
For double rooms occupied by one person we will charge a fee of 50% per day on top of the double room price.
Cleaning costs per dog and day: € 10,-. We are only able to accept dogs subject to prior agreement. Please let us know when booking that you would like to bring your dog with you. Dogs are not allowed in the dining room, spa area, outdoor swimming pool or garden.
Discounts for children
In room with two fully paying adults:
Up to 3 years of age: -80%, 4 to 10 years: -50%, 11 to 15 years: -30%.
If children wish to have their own rooms they must pay the same rates as adults.
Surcharge for short stays
1 to 4 nights: €6 per person per day
Our hotel is smoke-free. There is a heated smoking area next to the hotel entrance.
Holiday cancellation insurance
It is always a shame when guests have to cancel their holidays. Here we provide a link to an option for holiday cancellation insurance. Terms and conditions for cancellations are those set out in the Austrian Hotel Contract Conditions.
Please note our booking conditions:
There is no right of withdrawal according to § 18 Chap. 1 Z. 10 for distance and off premises contracts, the AGBH 2006 (General Terms and Conditions of business for the Hotel Industry) apply to our house. Cancellations up to 3 month prior to your arrival: free of charge, 3 month up to 1 month 40%, 1 month to 1 week 70%, within the last week 90%, on early departure 100% of the cost of the booking. Unoccupied room or not be traveled people , late arrival or early departure , and missed meals will be charged according to the booking.
You are welcome to pay your bill in cash (euros), by debit card and using VISA or MasterCard.
Overnight stay with breakfast only
Guests who opt for an overnight stay with breakfast only receive €5 per person per day off the standard price for hald-board.