Booking Information - Hotel Eden Zillertal

Booking Information

Everything you need to know about your stay at the 4* Hotel Eden

In light of the current situation and the related travel limitations, we have adjusted our cancellation conditions for you so you can continue planning your holidays. Holiday reservations for the period between October 19 to April 18, 2021 can be canceled or rebooked free of charge two weeks before arrival. 13 days before departure, we charge 40% of the total amount.

Arrival

Rooms are available on the day of arrival at 3 pm and are reserved until 6 pm. If you will arrive later please call us.

Departure

Please vacate your room on your day of departure by 10 am at the latest.

Family suite

Minimum occupancy of 3 people, otherwise a 50% surcharge will be charged per person/day.
 

Booking information

The booking confirmed by us in writing is valid after we have received the required deposit. For the deposit, please make a standard EU bank transfer to our account at Sparkasse Schwaz / Tux.
BIC: SPSCAT22 IBAN: AT 75 2051 0005 0050 2075
The listed prices include all taxes with the exclusion of the local tax of € 1.50 per person/day until 31/10/2018, € 1.80 per person/day from 1/11/2018.

Double room for single use

We charge a 50% surcharge per day on the double room price 

Dogs

Cleaning cost per dog/day € 10
We can only accept dogs upon prior agreement. We ask for your understanding. Dogs may not enter the dining room, the sauna paradise, the natural swimming pool or the garden.

Children’s discount

In the room with 2 full-paying guests:

Up to an age of 3 - 80%, between ages of 4 and 10 - 50%, 11 and 15 - 30%.

If a separate room is booked for children, the adult prices apply.

 

Short stay surcharge

Per person/day € 6 (for 1 to 4-night stays)

 

Smoking

The entire hotel is a non-smoking area. We ask for your understanding. There is a heated smoker’s corner at the hotel entrance.


Holiday cancellation insurance

As sometimes not everything happens as planned, we offer you here the possibility to purchase Holiday cancellation insurance . This information applies as agreed in addition to the Austrian hotel contract conditions.


Cancellation conditions

The right of cancellation according to 18 section 1 no. 10 FAGG (Austrian traveller’s protection law) does not apply, rather the General Terms and Conditions for the Hotel Industry (AGBH) 2006 apply: free cancellation up to 3 months of the arrival date. Between 3 months and 1 month prior to the arrival date 40%, between 1 month and 1 week prior to the date of arrival 70%, within the last week prior to the date of arrival 90%, in the case of early departure 100% of the booking value. In the case of unoccupied rooms or people who did not arrive, late arrival or early departure as well as unconsumed meals, the full booking price will be charged.


Room payment

We accept cash (Euros), EC cards, Visa and Mastercard.


Room with breakfast

The amount of € 5 will be deducted per person/day from the half-board price.

+43 5287 87 601
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