Booking Information - Hotel Eden Zillertal

Your well-being is important to us

Everything you need to know for safe handling in the 4* Hotel Eden

In our small family-run hotel ( 27 guest rooms ) there is plenty of space - inside and above all outside.

Safety and hygiene measures have always been an important quality feature in our company and have the highest priority. All surfaces are regularly disinfected and every room is thoroughly cleaned.

So don´t worry!

We are there for you with the usual cordiality and commitment in all areas and do our best to that you can enjoy a detached and relaxing holiday with us at Hotel Eden.
 

Current measures

When entering Austria from any country, the 2G + rule applies
You will need proof of vaccination or recovery and a negative PCR test. A booster vaccination exempts you from the PCR test. Recovered who have been vaccinated twice do not need a PCR test either. This obligation to provide evidence applies to persons aged 12 and over.

When checking in at the hotel, the 2G rule applies. There is a registration requirement, your contact details will be recorded at the reception.


Vaccinated:
The EU-compliant vaccination certificate is valid as proof of vaccination. The vaccination can be proven by means of a green passport, vaccination certificate, vaccination card or printout. Valid for 9 months from the 2nd vaccination.

Recovered:
Medical or official confirmation of a recovered Covid-19 illness (not older than 6 months)

Regulations for children and young people
Children up to the age of 12 are exempt from the 2G+ regulation.
Children and adolescents between 12 and 15 years of age (school age) meet the requirements of the 2G regulation by means of regular PCR tests (every 72 hours). This also applies to children traveling to Austria.
At the end of the 9th school year (from 16 years of age) proof of 2G is required, as is the case with adults.

FFP2 Mask requirement
 

Entry into Austria

Everything about your entry into Austria can be found here.


Rules that we should all always observe

  • Refrain from shaking hands when greeting - even if it is hard
  • Wash & disinfect hands several times a day - disinfectant dispensers are available throughout the hotel for this purpose
  • Sneeze or cough into the crook of your arm or into a handkerchief
     

Enjoy safely

  • The safety distance between the tables is maintained
  • Disinfectant dispenser at the buffet and in all public areas
  • The large buffet offers enough space for safety distances
  • All service employees wear mouth and nose protection
  • Regular ventilation of all rooms
     

Relax safely

  • The wellness area is open - observe the minimum distance
  • Disinfectant dispenser is available
  • Please also keep the minimum distance in the saunas
     

Safe on the mountain - Wich measures apply in the ski area?

The current security measures can be found here.
 

 

 

Special cancellation conditions

Reservations for a travel period up to April 24 2022 can be canceled or rebooked 48 hours before arrival free of charge if one of these reasons applies:

• In the event of a border closure, in the event of a lockdown or hotel closure

• You or one of the fellow travelers have tested positive for Covid-19 or a K1 person (presentation of a positive test / official notification required)

Of course, this also applies to reservations that have already been confirmed.

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